Digital Learning websites

The NFSA’s privacy information for Digital Learning websites is located on our Legal notices page.

NFSA Player website

The NFSA’s privacy information for Video On Demand service NFSA Player is located on the NFSA Player privacy page.

Recording your visit

When you visit NFSA websites, we make a record of your visit and log the following information for statistical purposes:

• your server address
• your top-level domain name (for example .com, .gov, .au, .uk)
• the date and time of your visit to the site
• pages you accessed and documents you downloaded
• the previous site you visited
• the type of browser you used, and
• how you interacted with our website.

The NFSA will not attempt to identify users or their browsing activities except in accordance with the Privacy Act 1988 (Cth). In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect the NFSA’s or our service provider’s logs.

What is a cookie?

A cookie is a small data file stored on your device’s browser. Its purpose is to help a website keep track of your visits and activity. You will usually find information on cookies and how to manage them under options or settings on your browser. You can choose to see cookies before deleting them and to keep cookies from some websites. Setting your browser to block all cookies may make some websites take longer to load and stop you saving customised settings such as text sizes, location or sign-in information.

Digital marketing

Third-party vendors whose services we use, such as Google and Meta, will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to continue to promote our services to those who have shown interest in our services in the past.

The NFSA utilises Meta Advertising and Google Ads. We do this to understand your preferences, deliver ads and make them more relevant to you. Cookies also enable us to learn whether someone who saw an ad on Facebook or Google later visited our website. The ultimate control of the dissemination of information gathered through Meta Advertising and Google Ads resides entirely with these organisations. You can opt out through settings on your social and Google accounts.

Website analytics

To improve your experience on our site, we may use cookies.

NFSA websites also use Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage – to help us improve your interactions with us.

Google uses third-party cookies to track viewing behaviour when you watch YouTube videos embedded on NFSA websites. Google’s Privacy Policy contains more information about how they collect and use cookies.

By using NFSA websites, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

NFSA websites may also contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of other sites. When you go to other websites from NFSA websites, we advise you to be aware and read that website’s privacy policies.

Recording your email address

We will only record your email address if you communicate with us. It will only be used for the purpose for which you have provided it (for example, in relation to signing up to one of our e-newsletters). Your email address will only be used or disclosed for another purpose with your consent, if authorised or required by law, or otherwise in accordance with the Privacy Act 1988 (Cth).

Collecting personal information

From time to time, we will use electronic forms on NFSA websites to gather personal information for purposes directly related to a function or activity of the NFSA.

When we do so we will let you know the purpose for which the information is being collected (including if the information is to be published), and the legal authority for the collection if it is authorised or required by or under law.

We will also provide you with other options for providing the information (for example, a paper form and mailing address, or a telephone contact).

We will not collect or solicit personal information via NFSA websites which would be unlawful, unnecessary or unrelated to the functions or activities of the NFSA, or unfair or unreasonably intrusive.

Credit card details collected via electronic forms on this site are encrypted for transmission using secure server technologies and are only made accessible to staff members authorised to complete the transaction.

Publishing personal information

We will only publish personal information on NFSA websites if it has been collected for this purpose with your knowledge or if you have consented to the disclosure. When giving consent you should be aware that information published on this site is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that, once the information is published on this site, we will have no control over its subsequent use and disclosure.

Transmission of information across the internet

Our sites do not provide facilities for the secure transmission of information across the internet. Users should be aware that there are inherent risks transmitting information across the internet.

Because there are risks associated with using the internet as a transmission medium, when we use electronic forms to collect information, where practicable we will also give you other options for providing the information – for example, a paper form and mailing address and a telephone contact.

For further information, please email privacy@nfsa.gov.au.